tech supp WWWebbIT.com | PC and Mac Repair & Consulting in the Atlanta VaHi/Midtown/Morningside/Poncey Highlands/Old Fourth Ward Area

The No-Brainer Upgrade


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Why Is an SSD Better?


Upgrading your 21st Century Mac or PC from the stock HDD to a faster SATA SSD or M.2 NVME SSD can make your early 2000's and newer Mac or PC computer significantly faster than it was when new. So what’s the difference between the HDD (Hard Disk Drive), SSD (Solid State Drive) and an M.2 NVME SSD (Nonvolatile Memory Express)?


SATA HDD: What most computers shipped with pre-2013 to 2017. Speeds are generally about 50-120 MB/s.


SATA SSD: SSD’s use NAND-flash memory similar to what’s in USB flash drives, no moving parts. Speeds are generally about 550 MB/s.


M.2 NVME SSD: NVMe M.2 SSDs utilize the Nonvolatile Memory Express protocol that was specifically developed for SSDs, to speak directly to CPU memory. Speeds, depending on the PCIe version and specific models run from about 1500MB/s to 7500 MB/s.


About Me

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Recent REPAIRS:

Tech Support without the Technicalities!
༄༄༄ It's May!     May is a month of transition. Cold winds blow out and the rains of early spring gradually subside. Spring cleaning is done and your computer should be good to go if you’ve kept up on basic maintenance, but these complex devices have a life-cycle.     Your computer, both laptops and desktops are little vacuums with fans that run constantly to keep things cool. Over time dust gets sucked into the fan ports and accumulates on your drive, RAM, CPU and logic board. This acts as an insulator making your computer run hotter and heat is what destroys computers.     It's a very good idea to clean it out regularly and blow out the keyboard and clean the display and case as well.        But eventually every computer comes to a point where the technology built-in 10 years ago gets slow compared to newer devices. Should you replace it? Is it time to get a new Mac or Windows laptop?     For a computer make in the latter half of the first decade of the 21st century the one part that makes it slow is the hard drive. Spinning magnetic disks with needles like a record player that reads and writes digital info in an analog fashion. It’s so central to what you computer is and does that just by upgrading that one part you can get a “new” computer without doing anything else.     Replace it with what? The last 20 years has seen growth in disk tech, first SATA SSDs that are solid state devices with no moving parts that operate up to 100x faster than the spinning hard drive that came in your iMac, Lenovo, MacBook Pro or Windows 10 laptop.     Much of what a computer does starts with the storage drive, whether HDD or SSD. So much so that just replacing the HDD with an SSD will do away with the beachball and make that 16-year-old Mac feel like a new Mac, faster than it was when new. It’s a no brainer upgrade.     HDDs get slower as they age and eventually die. You don’t have to replace the whole thing for $1200 or more, you can spend less than $400 to get a “new” Mac or PC.             For upgrade options and pricing, text or call me at 404-692-2618 or email me at joeldm@wwwebbit.com and I will get back to you, usually on the same day.            I offer local, in-home or office or here in my-home-office tech support at much lower rates than local computer repair shops.     I'm six blocks NorthEast of Ponce City Market and only 800 feet East of the Beltline.     It's a neighbourhood operation and as simple as a phone call, text or email.         Whether you’re a small business, a school or a family with a house full of gadgets, I have your back.      ༄༄༄༄༄༄

Recent work:

  • Replaced cracked display on 2020 Intel MacBook Pro
  • Restored access to lost business database on office LAN
  • Setup remote access for office files via Chrome Remote Desktop
  • Upgraded 4 School iMacs to SSD drives for 3-5x faster operations.
  • Replaced damaged LED/Lid Assembly on M2 MacBook Air 2022.
  • Transferred Windows 11 account to new Lenovo Flex 2-in-1.
  • Restored boot and touchscreen function on Lenovo Ideapad Flex
  • Replaced damaged LED/Lid Assy. on M1 MacBook Air Late 2020
  • Upgraded Lenovo B50-30 AIO Desktop PC to SSD for 5X speed.
  • Installed new Brother Laser Network Printer @Pre-K Office
  • Edited existing Wordpress header image link for Sports site
  • Setup new Xfinity user-owned modem & Linksys router in home
  • Repaired a 2015 MacBook Pro with wine spilled inside.
  • Upgraded Dell XPS 8910 with new Samsung SSD, runs like new PC.
  • No boot past MSI Logo. Replaced M.2 SSD in MSI MS-16V4 Laptop.
  • Consulted on backup & data recovery for a digital videographer.
  • Fixed TV installed by store "geeks" to work w/all owner boxes
  • Finished setup for a gaming PC with stuck updates and no video.
  • Fixed a non-booting Mac Mini with corrupted SSD and loose SATA
  • Replaced broken ASUS Q502la laptop display digitizer and webcam.
  • Upgraded '17 27" iMac W/SSD to fix slow speeds, running like new!
  • Consult on purchase of new M1 14" MacBook Pro & account transfer.
  • Replaced keyboard on 2015 MacBook, battery & update to Monterey.
  • Replaced dead SSD in ASUS Zenbook & added dual-boot Linux.
  • Setup Quickbooks share on Mac network to auto-update on all Macs.
  • Replaced damaged logic board and power port on '19 Dell XPS 7490.
  • Replaced & repaired keyboard on Lenovo Thinkpad T470s.
  • Setup a Lenovo M Mini workstation for remote work Emory employee.
  • Installed new router for Xfinity customer & consulted on new iPhone.
  • Wiped old iMac Core 2 Duo for customer to donate to family in need.
  • Install M.2 NVME SSD on ASUS Tuf Gaming MOBO & Windows 10.
  • Upgrade M.2 NVME SSD to 1TB on Lenovo Yoga & system image.
  • Fix & update no-boot 2013 MacBook Pro SMC PRAM & battery-link.
  • Did power reset on HP Elitebook x360 830 G7 to fix non-boot.
  • Fixed water-damaged 2020 MacBook Air logic board with new board.
  • Troubleshoot Google Fiber TV signal to big screen TV & resolved.
  • Remotely accessed client iMac & fixed Mac Mail account issues.
  • Upgraded all real estate software on company network & database.
  • Replace head-crash PC HDD W/SSD and linked to Intel Optane RAM.
  • Upgraded 27" iMac to SSD with all system updates for Big Sur.
  • Replaced cracked MacBook Pro 16" display and upgraded to Big Sur.
  • Upgraded 2015 MacBook Air with larger SSD and to OS X Catalina.
  • Repaired Mac by replacing broken LCD on 2012 15" MacBook Pro.
  • Clean milk from Alienware 14 logic board & add thermal paste.
  • Upgraded company PCs to fast SSDs & add remote access.
  • Ran Cat6 wire underground to external office for Zoom counselors.
  • Ran wire to server room & added WiFi W/ new routers in large home.
  • Installed & configured 3 Google Mesh routers in two-story home.
  • Upgrade to 6-core CPU in '09 Mac Pro & 4,1 firmware to 5,1 MP.
  • Advise and update 1Password Manager on Mac to secure passwords.
  • Upgrading Mid-2011 27" iMac with new Samsung SSD & added RAM.
  • Recover Windows 10 User from hack & blocked bank access.
  • Install Linux on 2008 iMac Core 2 Duo and set up for accounting.

Tech Support for your Technical Difficulties

If you want to get the most out of today's complex and powerful devices you almost have to be a techie. But that's why I'm here. I diagnose and fix computers. I also can help you update your computer to be as fast and as powerful as it can be.



I've been fixing computers and doing system updates for homes, schools and business computer users in Atlanta on Macs, PCs & Linux devices of all kinds for over 20 years. I build and maintain Wired & WiFi networks in the Midtown, Poncey/Highlands, 5-Points, Grant Park, Lake Claire & Buckhead neighborhoods. Fixing your computers & networks is what I love to do. Most of my new clients are Word of Mouth because I treat your computer like it's my own.

I have lived, worked and volunteered at my kid's schools in the Virginia-Highlands community of Atlanta, GA since 1982. I received a Literature Degree from Georgia State University in 1989 and then went back to move into computer and network training at GSU again in 2000 for an intensive 4-month-long Microsoft Certified Systems Engineer (MCSE) course. Living in Va/Highlands the majority of my work is still right here in Va/Hi for neighbors & friends from Buckhead to the Zoo!


Whether it's a tech support scam that freezes your browser, ransomware putting your files at risk or a computer that won't boot or with a broken display, I'm available on-site or remotely to safely access and fix your computers and small business IT issues here in the Intown Atlanta area. I work out of my Home Office in the 30306 zip-code in the Va-Hi neighborhood, this is not a storefront, but my home office. All are welcome!

Contact Me!





About WWWebbIT.com

To err is human, but to really foul things up you need a computer.
– Paul R. Ehrlich

What I Do

N eighborhood IT Guy is a pretty good description of what I do every day. I advise individuals, families, small & large businesses, Churches, schools, doctor's offices, and design & photo studios on how to get the most out of their digital devices. I consult on computer applications, software, hardware and services. I do physical repairs on most models of PC and Mac computing systems, laptops and desktops. I specialize in upgrading older Macs and PCs with fast SSD storage, adding RAM and operating system upgrades. There is no better upgrade than going from a slow spinning hard drive to a fast solid-state drive. It's like getting a new computer for under $400.


Wanna Fixit?

Computers are pretty robust, but accidents happen and Murphy rules. Drinks get spilled, laptops get dropped, hard drives die, displays crack and sometimes your computer just tanks mysteriously. If you have a virus I can remove it. If you've stumbled onto Ransomware, I can defeat it and get your computer back without paying the ransom. If your computer is slow I can make it faster. Or if it's time to move on from that Compaq Deskpro 386 or Apple IIc, I can help you find a worthy upgrade, while shedding a tear for old silicone that is past its prime. So get a grep, we can always fsck it back into shape, so su me if I need to chroot a new path out of PC jail!

Your Place or Mine?

The way things are these days, being able to remotely work applies to tech support as well. Not every problem can be solved remotely. Many require hands-on repairs and upgrades. But where appropriate I can take control of your device, watch and advise and demonstrate and repair software issues without physical access which is often faster and cheaper than on-site repairs. Neighborhood IT Guy.

Services

  • PC & Mac Repairs & Updates
  • New Computer Setup
  • Mac & PC OS Optimization
  • Remote Computer Admin
  • Mac & PC Data Backup
  • Network Creation & Upkeep
  • WiFi Networks & Extending
  • General IT Consulting
  • Website Updates
  • General Computer Training
  • Software Consulting

skills

  • Mac & PC Diagnosis & Repairs
  • Logic Board & System Repairs
  • Network Administration
  • HTML, & Wordpress Updates
  • Desktop Publishing
  • Photography
  • Photo Editing
  • WiFi Troubleshooting
  • General Computer Knowledge






Services & Pricing

Job-Based Pricing

Many jobs have set pricing, such as hard drive upgrades or replacement, system backups & updates and memory upgrades. It's often dependent on the type of device and the difficulty of accessing internal parts. Some upgrades require a near-complete disassembly to add a new device or part or repair an internal component, such as the logic board, I/O board or adding or upgrading an SSD in some newer iMacs.

 

Before I start you will know your pricing wherever possible and if there's a change you will also know that and approve the change before I continue working on your device. Job-based pricing keeps costs lower by ignoring the time it takes on some projects in case there's a problem and focuses on the task and not the time. My focus is always on the best job possible for a fair price.

 

Hourly Pricing

My typical hourly rate is $60/Hr. This is far less than other operations charge. I also have extended hours via text for after-hour emergencies. Most texts will be returned the same day.
Not everything is going to be hourly, however. Many projects are by-the-job. For instance, upgrading from a traditional large hard drive to an SSD is on average around $300 including parts for most computer.
$70/ Hr for the first hour on-site.
$60/Hr for all subsequent hours.
$60/Hr for sit-down work in my office.
This includes labor, research or training.
$50/Hr for all remote work. I use Splashtop Remote services, Chrome Remote Desktop, MacOS Screen Sharing or Microsoft Remote Desktop. (Remote from my Office).
I charge $35 to inspect your device. If I repair it the $35 is applied to the total. If it's not repairable, or you decide not to proceed, it's still just $35.

Flexible Pricing

Not every situation falls under an hourly model. Things like SSD upgrades, processor or logic board repairs, drive format and system restores or data recovery can often be more fairly approached with a fixed price. Priced what it should cost in the market and not how long it takes me every time I do it. I'll consult with you on the best pricing approach before we get started. If you have a question about Job-Based Pricing, please contact me.





Upgrade Options: SSD vs HDD Shootout


One of the best things you can do for an aging computer is to replace the Hard Disk Drive with a new fast SSD (Solid State Drive). Hard Drives are in all Macs until the 2nd generation MacBook Air, mid-2012 in MacBook Pros and Apple sold both Mac Minis and iMacs with hard drives through 2017. If your Mac is older than 2018, there's a possibility it was configured with an old, slow HDD (Hard Disk Drive). Replacing a SATA HDD with a SATA SSD will show a 3x to 5x improvement in performance. It's essentially like getting a new Mac for about 1/4 the cost or less depending on model.
Even the vaunted MacBook Air which has had an SSD since it's 2nd model in 2008 has a slower SSD which can be upgraded with more storage and faster performance (about 2.3X faster) with a modern M.2 NVME SSD via an adapter. Same for the older model MacBook Pro with replaceable SSDs. The video below shows you how much faster your "new" old Mac will boot with a SATA SSD installed in it.





This demo is for Macs, but Windows PCs, laptops, desktops and All-In-Ones can also benefit from the speed, reliability, impact resistance, heat-reduction and low power consumption of a Solid State Drive. To learn more about how SSDs can improve your system's performance, take a look at "Hard Disk Drive (HDD) vs Solid State Drive (SSD): What’s the Diff?"







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My Info

WWWEBBIT.COM OFFICE

(Also: iFixITATL.com)

736 Ponce de Leon Ter NE

Atlanta, GA 30306

Text or Call

404-692-2618 (Office 24/7)

For questions please call or text me at the number above. You will reach my company voicemail. Leave a detailed message with your question or request. If it's a computer repair question leave the brand, model and year and the problem. If it's a networking question same deal, a description of what's going on. Also leave your email address and I'll return your call or text, usually on the same day.


If you don't have a smartphone, please let me know.
You can leave me a message and a number where I can call you back, but also include your email address.


Need to Pay an Invoice?

I take credit cards via Stripe. I also take Venmo, Zelle, Apple Pay, cash or checks. Questions about your invoice? Text or email me with any questions.


Thank you!


                                            
“Pooh," said Rabbit kindly, "you haven't any brain." "I know," said Pooh humbly.”