Computer Repair & Upgrades


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WHY KEEP AN OLDER MAC/PC?


The primary problem with older Macs and PCs is that slow, old Hard Disk Drive tech. Upgrading that spinning, old technology drive is equivalent to the adding RAM (computer memory) upgrade of yesteryear, but much, much faster. It will bump up performance to like-new levels of performance. I do these and other repairs and upgrades on all makes and models of Macs and Windows and Linux PCs.


SATA SSD & NVME SSDs: Every desktop computer and laptop computer either has a Hard Disk Drive or an SSD of some type. Upgrading to one of the faster SSD options will make your "old" Mac or PC like new again.


Computer Repairs: Computers are essential devices for both personal and professional use. They help us communicate, work, learn, entertain, and more. However, computers are not immune to problems. They can malfunction, break down, or get infected by viruses and malware, broken displays and water spilled on keyboards. That’s why computers repair and maintenance are important for the performance and longevity of computers..


WiFi and Ethernet Repairs & Upgrades: WiFi is the signal that carries our bits and bytes out into the ether and connects us with jobs, school and needed services. There are new faster and more effective and reliable options like Mesh WiFi routers to extend your WiFi and Ethernet to all rooms in your home or business. Give me a call and I can get your network running faster and more reliably.


About Me

hi

Recent REPAIRS:


Tech Support without the Technicalities!
༄༄༄ It's almost Labor Day! School has started back up in Atlanta Public Schools.     The Dog Days are slowly cooling off and Fall is coming!       Personal computers are incredibly reliable hardware given the complexity of the devices, but eventually every computer comes to a point where the technology built-in 5 or 10 years ago is slow compared to the latest devices. Should you replace it? Is it time to get a new Mac or Windows laptop or desktop?     For a computer made in the last decade the one part that makes it slow is the spinning hard drive. Spinning magnetic disks with needles like a record player that touchlessly reads and writes digital info in an analog fashion. Hard drives were stock data storage devices until about 2010. Apple slowly phased out their old tech drives through 2019. Now everything is SSD of some type. It’s so central to what your computer is and does that just by upgrading that one ageing part you can get a “new” computer without doing anything else. Your display still looks good, the keyboard works and the CPU can keep up with whatever you throw at it.     But your Hard Drive is SLOW . . . .     but what do I replace it with?     The last 20 years have seen incredible growth in disk tech, first SATA SSDs are solid-state devices with no moving parts that operate up to 100x faster than the spinning hard drive that came in your iMac, Lenovo, MacBook Pro or Windows 10 laptop.     Much of what a computer does starts with the storage drive, whether HDD or SSD. So much so that just replacing the HDD with an SSD will do away with the beachball and make that 15-year-old Mac feel like a new Mac, faster than it was when new.     HDDs get slower as they age and eventually die along with your data: files, apps, photos and videos. You don’t have to replace the whole thing for $1200 or more, you can spend less than $400 to get a “new” Mac or PC with this simple upgrade. It’s a no-brainer upgrade.                         For upgrade options and pricing, text or call me at 404-692-2618 or email me at joeldm@wwwebbit.com and I will get back to you, usually on the same day.            I offer local, in-home or office or here in my home office; I offer all types of computer repairs (displays, keyboards, hinges, spills, logic boards), upgrades and tech support at much lower rates than local computer repair shops.     I'm six blocks NorthEast of Ponce City Market and only 800 feet East of the Beltline.     It's a neighbourhood operation and as simple as a phone call, text or email.         Whether you’re a small business, a school or a family with a house full of gadgets, I have your back.       So now, back from your last family vacation or you're heading out to avoid the family crowds, make sure your long days and warm nights aren’t interrupted with computer issues. Head into the fall with a faster, safer, cooler, more reliable computer and network by calling me.             ༄༄༄༄༄༄

Recent work:

  • Replaced broken LCD in 2022 M2 MacBook Pro 13-inch laptop
  • Replaced broken hinge mount/lid for HP Envy X360 laptop
  • Installed four Eufycam 2C WiFi cams around house & connected
  • Installed wired video doorbell & connected to LAN & iPhones
  • Restored pre-K's failed Wordpress website, now up and working
  • Upgraded Brother printer firmware to fix Airprint not working.
  • Fixed Microsoft Remote Desktop access issues with NORD VPN
  • Upgrade 2011 iMac to Catalina & added temp sensor for cooling fix
  • Improved Arlo camera connection/signal with added router.
  • Xfinity TV issues, tested & referred X to replace R6 connector
  • Upgraded busines VOIP hardware with new headset & set up
  • Upgrade 2013-27 inch iMac W/Samsung SSD add RAM & MacOS.
  • Upgrade 2015 21.5” iMac HDD to Samsung SSD install MacOS 12.7
  • Replaced cracked display on 2020 Intel MacBook Pro
  • Restored access to lost business database on office LAN
  • Setup remote access for office files via Chrome Remote Desktop
  • Upgraded 4 School iMacs to SSD drives for 5-9X faster operations.
  • Replaced damaged LED/Lid Assembly on M2 MacBook Air 2022.
  • Transferred Windows 11 account to new Lenovo Flex 2-in-1.
  • Restored boot and touchscreen function on Lenovo Ideapad Flex
  • Replaced damaged LED/Lid Assy. on M1 MacBook Air Late 2020
  • Upgraded Lenovo B50-30 AIO Desktop PC to SSD for 5X speed.
  • Installed new Brother Laser Network Printer @Pre-K Office
  • Edited existing Wordpress header image link for Sports site
  • Setup new Xfinity user-owned modem & Linksys router in home
  • Repaired a 2015 MacBook Pro with wine spilled inside.
  • Upgraded Dell XPS 8910 with new Samsung SSD, runs like new PC.
  • No boot past MSI Logo. Replaced M.2 SSD in MSI MS-16V4 Laptop.
  • Consulted on backup & data recovery for a digital videographer.
  • Fixed TV installed by store geeks to work w/all owner boxes
  • Finished setup for a gaming PC with stuck updates and no video.
  • Fixed a non-booting Mac Mini with corrupted SSD and loose SATA
  • Replaced broken ASUS Q502la laptop display digitizer and webcam.
  • Upgraded '17 27 inch iMac W/SSD to fix slow speeds, runs like new
  • Consult for new M1 14-inch MacBook Pro & account transfer.
  • Replaced keyboard on 2015 MacBook, battery & update to Monterey.
  • Replaced dead SSD in ASUS Zenbook & added dual-boot Linux.
  • Setup Quickbooks share on Mac network to auto-update on all Macs.
  • Replaced damaged logic board and power port on '19 Dell XPS 7490.
  • Replaced & repaired keyboard on Lenovo Thinkpad T470s.
  • Setup a Lenovo M Mini workstation for remote work Emory employee.
  • Installed new router for Xfinity customer & consulted on new iPhone.
  • Wiped old iMac Core 2 Duo for customer to donate to family in need.
  • Install M.2 NVME SSD on ASUS Tuf Gaming MOBO & Windows 10.
  • Upgrade M.2 NVME SSD to 1TB on Lenovo Yoga & system image.
  • Fix & update no-boot 2013 MacBook Pro SMC PRAM & battery-link.
  • Did power reset on HP Elitebook x360 830 G7 to fix non-boot.
  • Fixed water-damaged 2020 MacBook Air logic board with new board.
  • Troubleshoot Google Fiber TV signal to big screen TV & resolved.
  • Remotely accessed client iMac & fixed Mac Mail account issues.
  • Upgraded all real estate software on company network & database.
  • Replace head-crash PC HDD W/SSD and linked to Intel Optane RAM.
  • Upgraded 27-inch iMac to SSD with all system updates for Big Sur.
  • Replaced cracked MacBook Pro 16-inch display & upgrad to Big Sur.
  • Upgraded 2015 MacBook Air with larger SSD and to OS X Catalina.
  • Fixed Mac by replacing broken LCD on 2012 15-inch MacBook Pro.
  • Clean milk from Alienware 14 logic board & add thermal paste.
  • Ran Cat6 wire underground to external office for Zoom counselors.
  • Ran wire to server room & added WiFi W/ new routers in large home.
  • Installed & configured 3 Google Mesh routers in two-story home.
  • Recover Windows 10 User from hack & blocked bank access.
  • Install Linux on 2008 iMac Core 2 Duo and set up for accounting.

Tech Support for your Technical Difficulties

If you want to get the most out of today's complex and powerful devices you almost have to be a techie. But that's why I'm here. I diagnose and fix computers. I also can help you update your computer to be as fast and as powerful as it can be.


I've been fixing computers and doing system updates for homes, schools and business computer users in Atlanta on Macs, PCs & Linux devices of all kinds for over 20 years. I build and maintain Wired & WiFi networks in the Midtown, Poncey/Highlands, 5-Points, Grant Park, Lake Claire & Buckhead neighborhoods. Fixing your computers & networks is what I love to do. Most of my new clients are Word of Mouth because I treat your computer like it's my own.

I have lived, worked and volunteered at my kid's schools in the Virginia-Highlands community of Atlanta, GA since 1982. I received a Literature Degree from Georgia State University in 1989 and then went back to move into computer and network training at GSU again in 2000 for an intensive 4-month-long Microsoft Certified Systems Engineer (MCSE) course. Living in Va/Highlands the majority of my work is still right here in Va/Hi for neighbors & friends from Buckhead to the Zoo!

Whether it's a tech support scam that freezes your browser, ransomware putting your files at risk or a computer that won't boot or with a broken display, I'm available on-site or remotely to safely access and fix your computers and small business IT issues here in the Intown Atlanta area. I consult with small businesses and families on buying new or refurbished Macs and PCs for work, home office and as school ramps up. I work out of my Home Office in the 30306 zip-code in the Va-Hi neighborhood, this is not a storefront, but my home office. All are welcome!

Contact Me!


About WWWebbIT.com

To err is human, but to really foul things up you need a computer.
– Paul R. Ehrlich

What I Do

N eighborhood IT Guy is a pretty good description of what I do every day. I advise individuals, families, small & large businesses, Churches, schools, doctor's offices, and design & photo studios on how to get the most out of their digital devices. I consult on computer applications, software, hardware and services. I do physical repairs on most models of PC and Mac computing systems, laptops and desktops. I specialize in upgrading older Macs and PCs with fast SSD storage, adding RAM and operating system upgrades. There is no better upgrade than going from a slow spinning hard drive to a fast solid-state drive. It's like getting a new computer for under $400.


Wanna Fixit?

Computers are pretty robust, but accidents happen and Murphy rules. Drinks get spilled, laptops get dropped, hard drives die, displays crack and sometimes your computer just tanks mysteriously. If you have a virus I can remove it. If you've stumbled onto Ransomware, I can defeat it and get your computer back without paying the ransom. If your computer is slow I can make it faster. Or if it's time to move on from that Compaq Deskpro 386 or Apple IIc, I can help you find a worthy upgrade, while shedding a tear for old silicone that is past its prime. So get a grep, we can always fsck it back into shape, so su me if I need to chroot a new path out of PC jail!

Your Place or Mine?

The way things are these days, being able to remotely work applies to tech support as well. Not every problem can be solved remotely. Many require hands-on repairs and upgrades. But where appropriate I can take control of your device, watch and advise and demonstrate and repair software issues without physical access which is often faster and cheaper than on-site repairs. Neighborhood IT Guy.

Services

  • PC & Mac Repairs & Updates
  • New Computer Setup
  • Mac & PC OS Optimization
  • Remote Computer Admin
  • Mac & PC Data Backup
  • Data recovery services
  • Network Creation & Upkeep
  • WiFi Networks & Extending
  • iCloud and OneDrive Services
  • General IT Consulting
  • Website Updates
  • General Computer Training
  • Software Consulting

skills

  • Mac & PC Diagnosis & Repairs
  • Logic Board & System Repairs
  • MCSE Network Administration
  • HTML, & Wordpress Updates
  • Photo/Video Editing
  • WiFi Troubleshooting
  • General Computer Knowledge


M1 iMac 24"
M2 MacBook Air
Avant Gaming PC
ASUS Zenbook Laptop

Services & Pricing

Job-Based Pricing

Many jobs have set pricing, such as hard drive upgrades or replacement, system backups & updates and memory upgrades. It's often dependent on the type of device and the difficulty of accessing internal parts. Some upgrades require a near-complete disassembly to add a new device or part or repair an internal component, such as the logic board, I/O board or adding or upgrading an SSD in some newer iMacs.

 

Before I start you will know your pricing wherever possible and if there's a change you will also know that and approve the change before I continue working on your device. Job-based pricing keeps costs lower by ignoring the time it takes on some projects in case there's a problem and focuses on the task and not the time. My focus is always on the best job possible for a fair price.

 

Hourly Pricing

My typical hourly rate is $60/Hr. This is far less than other operations charge. I also have extended hours via text for after-hour emergencies. Most texts will be returned the same day.
Not everything is going to be hourly, however. Many projects are by-the-job. For instance, upgrading from a traditional large hard drive to an SSD is on average around $300 including parts for most computer.
$70/ Hr for the first hour on-site.
$60/Hr for all subsequent hours.
$60/Hr for sit-down work in my office.
This includes labor, research or training.
$50/Hr for all remote work. I use Splashtop Remote services, Chrome Remote Desktop, MacOS Screen Sharing or Microsoft Remote Desktop. (Remote from my Office).
I charge $35 to inspect your device. If I repair it the $35 is applied to the total. If it's not repairable, or you decide not to proceed, it's still just $35.

Flexible Pricing

Not every situation falls under an hourly model. Things like SSD upgrades, processor or logic board repairs, drive format and system restores or data recovery can often be more fairly approached with a fixed price. Priced what it should cost in the market and not how long it takes me every time I do it. I'll consult with you on the best pricing approach before we get started. If you have a question about Job-Based Pricing, please contact me.


Upgrade Options: SSD vs HDD Shootout


One of the best things you can do for an aging computer is to replace the Hard Disk Drive with a new fast SSD (Solid State Drive). Hard Drives are in all Macs until the 2nd generation MacBook Air, mid-2012 in MacBook Pros and Apple sold both Mac Minis and iMacs with hard drives through 2017. If your Mac is older than 2018, there's a possibility it was configured with an old, slow HDD (Hard Disk Drive). Replacing a SATA HDD with a SATA SSD will show a 3x to 5x improvement in performance. It's essentially like getting a new Mac for about 1/4 the cost or less depending on model.
Even the vaunted MacBook Air which has had an SSD since it's 2nd model in 2008 has a slower SSD which can be upgraded with more storage and faster performance (about 2.3X faster) with a modern M.2 NVME SSD via an adapter. Same for the older model MacBook Pro with replaceable SSDs. The video below shows you how much faster your "new" old Mac will boot with a SATA SSD installed in it.





This demo is for Macs, but Windows PCs, laptops, desktops and All-In-Ones can also benefit from the speed, reliability, impact resistance, heat-reduction and low power consumption of a Solid State Drive. To learn more about how SSDs can improve your system's performance, take a look at "Hard Disk Drive (HDD) vs Solid State Drive (SSD): What’s the Diff?"




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Location


WWWEBBIT.COM CUSTOMER TESTIMONIALS

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My Info


WWWebbIT.com Office

736 Ponce de Leon Ter NE

Atlanta, GA 30306

Text or Call

404-692-2618 (Office 24/7)

For questions about services please call or text me at the number above. You will reach my company voicemail. Leave a message with your question or request. Also please leave your email address and I'll return your call or text, usually on the same day.


Options to Pay

I take credit cards via Stripe. I also take Zelle, Venmo, Apple Pay, cash or checks. Text or email me with any questions.


Thank you!

                                            
“Pooh," said Rabbit kindly, "you haven't any brain." "I know," said Pooh humbly.”